Privacy Policy
Royal Cabs runs this website and the Royal Cabs mobile app from the same system, so this one policy covers both. It says what we collect when you book a cab or tour, pay, or leave a review — and what you can ask us to change or delete.
Last updated: 9 October 2026. Operated by Royal Cabs, 155/4, Main Road, Gandhi Nagar, Sec. 4, Chittorgarh, Rajasthan 312001.
Data we collect
Name, mobile number, optional email, trip details (pickup, drop, date, time), booking ID, payment reference, and review content you submit.
Data we do NOT collect
Contacts, camera, photos, microphone, precise location, browsing history, advertising IDs, card numbers, UPI PINs.
Data shared for advertising
None. We never sell your data or run ad tracking on your bookings.
Encryption
All pages and forms are served over HTTPS (encrypted in transit).
Deletion on request
Yes — email royalcabschittorgarh@gmail.com and we remove your booking or review.
Your name, mobile number, optional email address, pickup point, destination, travel date and time, ride type or tour package, and the agreed fare.
Kept in the Royal Cabs booking records so you can check your booking status from any device.
A UPI transaction ID or payment screenshot you choose to share, plus the payment status Royal Cabs marks against your booking.
Stored with the booking so the owner can confirm your payment. Card numbers, UPI PINs and bank logins are never collected.
The display name, optional town, star rating and comment you submit in the reviews section.
Held privately until the owner approves it, then shown publicly. Your phone number is never attached to a review.
Any trip details you send when you tap a WhatsApp button, so the booking request reaches Royal Cabs.
Sent through WhatsApp to Royal Cabs. We do not read your chats or contacts.
The pop-up that advertises chittorgarh.life only counts how many times it was shown, opened or closed. It does not store names or phone numbers.
Payments go through UPI to the Royal Cabs payee account. We keep the fare, the booking ID carried in the payment link, and the payment status the owner marks after checking your transaction. If you upload a payment screenshot, it is kept with your booking as proof. We never ask for, and never store, your card number, CVV, UPI PIN, or bank password.
A review is not published until the owner approves it. The name and town you enter are shown next to your comment, so please avoid putting your phone number, address or other private details in the text. Approved reviews can be hidden or deleted by the owner, and removed on request.
The website and app are served over HTTPS. Booking and review records sit in a private database that only Royal Cabs staff can reach, and the owner dashboard is protected by a secret code.
Anyone who knows your booking ID can only see that booking after also entering the last 4 digits of the phone number used to book it.
Your recent bookings, including any payment screenshot you uploaded, are also kept in your own browser or app storage on your device so you can reopen them quickly. That copy belongs to your device — clear site storage and it is gone.
Booking records are kept for as long as needed to complete your trip, support you afterwards, and keep proper accounts and tax records. Reviews are kept while they are useful to other travellers, and removed when you ask.
You can ask us for any of the following at any time — no charge, no form to fill:
The Royal Cabs app and website are meant for adults arranging travel. Please do not send us personal details about children under 18 without a parent or guardian's permission.
Tell us what you need and we will act on it. Include your booking ID if the request is about a trip.